We specialise in modest wear for men, women, and kids, including everyday essentials and limited-edition apparel. Our collections combine style, comfort, inclusivity and elegance for the whole family.

Yes! We currently ship to France, Italy, the UK, Germany, and the UAE.

Delivery times vary depending on your location:

• UK: 3–5 business days

• France, Italy, Germany: 5–7 business days

• UAE: 7–10 business days

We accept all major payment methods, including Visa, Mastercard, PayPal, and Apple Pay. You can also split your payments with Klarna or Clearpay for added flexibility.

Yes! If you’re not completely satisfied, you can return or exchange your item within 14 days of receiving it. Items must be unworn, unwashed, and in their original packaging.

Absolutely! Keep an eye on our website and social media for exclusive limited-edition collections that sell out fast.

Once your order is shipped, you will receive a tracking link via email to monitor your delivery in real-time.

You can reach us at team@millenia.fashion or via our contact form on the website. We aim to respond within 24 hours.

Yes, each product page includes a detailed size guide to help you find your perfect fit for men, women, and kids.

We are committed to ethical fashion practices and ensure our products are made responsibly with high-quality materials.

Some of our bestsellers are restocked periodically. Sign up for our newsletter to receive notifications about restocks and new collections.

Yes! Occasionally, we offer pre-orders for new or limited-edition collections. Availability will be noted on the product page.

Orders can only be modified or canceled within 2 hours of placement. Please contact customer support immediately for assistance.

All available items are displayed on our website. If a product is sold out, it will be marked as “Out of Stock”.

We use high-quality materials suitable for most skin types. If you have sensitive skin, we recommend checking the fabric details on each product page.

If you have not received your order confirmation, please allow some time for us to process the order. If it has been 24 hours since you placed your order and have not received a confirmation, please check the email you placed the order with, and if it has not been received, contact us.

If you have not received your shipment confirmation, it may be that your order has not been dispatched yet. We will notify you as soon as this happens. If you cannot locate this email, please contact us and we will resend it for you.

Please note: we will require your address information to locate your order.

If you purchase a pre-order item, an estimated dispatch date will be shown on its product page.

In some instances, our confirmation email may have been marked as spam accidentally. Be sure to check your spam/junk folders for this email and for any following updates.

We advise you to add Millenia to your safe list so that future emails reach your main inbox.

We’re so sorry to hear your order is running behind schedule.

Your package may be late due to the following reasons:

Weather issues

Strike action

Customs delay

We are unfortunately unable to speed up any customs checks, we would recommend checking your tracking link for further updates.

Please allow the full delivery window to pass before contacting our Customer Care team, only then can they raise the delay concern to the couriers.

For further assistance, please contact us

Sometimes we may miss things during quality check. If you believe have received a faulty item, please don't hesitate to contact us and we will do our best to resolve your issue.

For the quickest response, our Live Chat can be found on the bottom right-hand corner of our site.

Our team will ask you to provide an order number, a full-length image of the item, a close-up image of the fault, and an image of the swing tags and hygiene strips intact.

Please note: any items damaged as a result of wearing or from careless handling will not be considered faulty.

We're sorry to hear your order has been cancelled. This may be for the following reasons:

• Your order has been flagged by our Fraud Analysis Checker. Your recent order may have been cancelled due to an alert on our end, showing similarities to other orders that could be fraudulent. Our recommendation is to contact your bank and let them know it is you trying to make a payment, just in case they have put out a block also to protect you. We would then also recommend waiting 24 hours before attempting to make the payment again. You may also need to check that the billing address you are using is where your card is registered or it will be flagged as fraud. Please make sure at checkout to untick the delivery box that states ‘Same as billing address’ if this is not the case.

• Your order is out of stock. We may cancel your order if your item(s) are out of stock. Due to the high level of traffic our website receives, items can go out of stock extremely quickly. This might mean your order was placed at the same time as another customer and they secured the last item available in our warehouse. If this is the case, we will email you and refund the full amount of the missing item to your original payment method. We cannot exchange this for a different item.

If you have received an order cancellation email, please reach out to us so we can let you know why it has been cancelled. Our Live Chat can be found by clicking on the bottom right-hand corner of our site.

Our team is available from 9:00 am-17:00 pm, Monday to Friday (UK local time) and aim to respond within 1-2 business days. Please note that our response times may be longer during busy trading periods.

If you have received an item you weren’t expecting, please contact us and we’ll investigate the matter for you.

Please note: you may be asked to provide images of the incorrect item.

Our experts are available from 9:00 am-17:00 pm, Monday to Friday (UK local time) and aim to respond within 1-2 business days. Please note, our response times may be longer during busy trading periods.

An item may be missing from your order if it was out of stock at the time your order was placed. Due to the high level of traffic our website receives, items can go out of stock extremely quickly. This might mean your order was placed at the same time as another customer and they secured the last item available in our warehouse. If this is the case, we will email you and refund the full amount of the missing item to your original payment method. We cannot exchange this for a different item.

Check your emails regularly, including your junk and spam folders. If you have not received a notification email, contact us within the 24 hours that your order was delivered. To be notified when your favourite items come back into stock, you can sign up for ‘back in stock’ notifications on the relevant product page and/or sign up for our newsletter.

If your order contains an item on pre-order, your items may have been shipped out separately and you may receive your missing item at a later date. To check the dispatch date of your pre-order item, simply visit its product page for more information and to check if your items will be shipped separately, please check your order confirmation.

If you’d like to be reminded when an item comes back into stock, simply visit the page of the item, select your preferred size and then leave your email address when prompted to receive a ‘Back In Stock’ notification.

Act fast, sometimes we only restock a small number of each size and it is first-come, first-served.

To stay in the know on our restocks, you can also subscribe to our email newsletters, SMS alerts and WhatsApp notifications.

Alternatively you can pre-order an 'out of stock' item.

You will find the estimated dispatch date of a pre-order item on its product page. This is updated regularly.

You will also receive a confirmation email once the item has been dispatched. Once dispatched, the item(s) will arrive in the delivery timeframe selected at checkout.

Payments for pre-order items will be processed at checkout the same way as regular items.

Our returns policy doesn’t change for items purchased on pre-order which means they are fully refundable. You have 14 days from receiving your order to return any items and they must arrive back to us in a new and unused condition.

If you’d like to cancel a pre-ordered item before it has been dispatched, please us although we won't be able to cancel an item if it has already been dispatched. We will send you a dispatch notification via email to keep you updated on the status of your order.

Occasionally, our collections may launch before all of the products are in stock. This may be why you may see advertisements for specific styles, but not be able to find them on the website. If you are curious about a product, please contact us and we can help you find the product, or let you know when we expect it to be in stock.

We can also advise on whether pre-ordering will be an option. Our Live Chat can be found at the bottom right-hand corner of our site.

Our experts are available from 9:00 am-17:00 pm, Monday to Friday (UK local time) and aim to respond within 1-2 business days. Please note that our response times may be longer during busy trading periods.

Unfortunately, we cannot accept returns outside of the return period. You must have registered the return within 14 days of receiving your order, and get the item back to us within a 28-day time frame as stated in our returns policy.

Please contact us if you anticipate any delays in returning your order or have any extenuating circumstances that have prevented you from registering your return within 14 days, we will do our best to help find a solution.

You don't have to use the original packaging your order came in when returning items to us. We do ask, however, that your items are securely packed and that the returns parcel has the correct label attached.

All items are inspected thoroughly upon return to us by our dedicated Returns team. To receive a full refund, each item must be returned in a new and unused condition with all tags, labels and protective materials in place.

Please note: we cannot accept returns on items that have been marked by make-up, fake tan, fragrances, deodorants or washing substances. We also cannot accept returns on items that have any snags or tears.

If the returned item does not meet the criteria stated in our returns policy, you will be notified by our team and the item will be sent back to you at the cost of our standard shipping rate. To avoid this, please ensure to take care in handling your items when trying on.

Our Limited Edition Collection is not just special to you, but to us as well. In order to keep these precious pieces in pristine condition, please ensure you include the clothes bag that the garment arrived in, should you wish to place a return.

In the rare occasion your item didn’t come with the clothes bag, please reach out to our Customer Care team so we can investigate further for you.

Unfortunately, at the moment we do not offer exchanges, but we will certainly take your feedback onboard.

You can return and re-purchase in your desired colour or size.

We ask that items be returned in their original condition, unworn, with all their tags and hygiene strips intact. You have 14 days from receiving your order to register your return.

If your order is showing as delivered but you have not received it, please check the following:

That your parcel has not been left in an alternative 'Safe Space' or with a neighbour.

That your parcel is not at your local post office.

That your courier has not left a calling card with a redelivery date.

That you’ve not received an ‘Attempted Delivery’ notification.

If you are still unable to locate your parcel, contact us

Please note, on some occasions, the order tracker may inform you that your parcel has been 'Delivered' when it is still in transit.

If you miss your delivery or someone is not available to sign for your parcel, our courier will attempt to deliver on a different date. They may also leave a calling card at your address to confirm they have done one of the following:

• Left your parcel with a neighbour

• Left your parcel in a 'Safe Place'

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Alternatively, this card may provide you with:

• A redelivery date.

• Details to collect your parcel from a 'Pickup Shop'

If your order is showing as 'Unfulfilled', this means we are still preparing the order and it has not yet been dispatched. Please note: this status may show for longer during busy trading periods. When your order has been dispatched you will receive a shipping confirmation email as well as a link to track your parcel.

If your order does not arrive within the time frame stated in your confirmation email, please contact our team and they will investigate the delay.