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🚚 Millenia Shipping Policy

Last Updated: October 2025
Website: www.millenia.fashion

Company: Millenia Fashion Ltd, Leicester, United Kingdom (“we”, “our”, “us”, “Millenia”)

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1. Overview

At Millenia, every garment is crafted and shipped with care from our UK headquarters.
We proudly ship to customers across the United Kingdom, France, Germany, Italy, and the United Arab Emirates (UAE).
Our goal is to ensure your order arrives safely, efficiently, and in perfect condition.

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2. Order Processing Times

• Orders are processed within 2–4 working days (Monday to Friday, excluding public holidays).

• Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

• During peak periods or product launches, dispatch times may be extended by 1–2 days.

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3. Shipping Rates & Delivery Times

🇬🇧 United Kingdom

• Standard Delivery: 3–5 business days — £4.99

• Express Delivery: 1–2 business days — £8.99

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🇫🇷 France, 🇩🇪 Germany, 🇮🇹 Italy

• Standard International Delivery: 5–8 business days — £12.99

• Express Delivery: 3–5 business days — £19.99

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🇦🇪 United Arab Emirates

• Standard International Delivery: 6–10 business days — £14.99

• Express Delivery: 3–5 business days — £22.99

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4. Customs, Duties & Taxes

• Orders shipped outside the UK may be subject to customs fees, import duties, or local taxes.

• These charges are the responsibility of the customer.

• Millenia is not liable for delays caused by customs processes or local authorities.

 

5. Tracking Your Order

All orders include tracking information once dispatched.
You can track your parcel via the link provided in your shipping confirmation email.

If you experience any issues with tracking, please contact:
📧 team@millenia.fashion

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6. Delivery Issues

• If your order hasn’t arrived within the estimated timeframe, please allow an additional 2–3 business days before contacting us.

• In rare cases, courier delays may occur due to weather, customs, or high-volume periods.

• Millenia is not responsible for lost or stolen parcels once delivery has been confirmed by the courier.

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7. Pre-Orders & Limited Editions

Pre-order or Limited Edition items will have specific dispatch dates listed on the product page.
If your order includes both pre-order and in-stock items, we may ship separately to ensure faster delivery.

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8. Returns & Exchanges

If you wish to return or exchange an item, please review our Returns & Refunds Policy.
We’re happy to help ensure your Millenia experience is exceptional from order to delivery.

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9. Contact Us

For all shipping or delivery inquiries, please contact:
📧 support@millenia.fashion
📍 Millenia Ltd, Leicester, United Kingdom

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